BPO Services

BPO SERVICES

Appointment Setting and Lead Generation

Marketing strategies are driven by a contact centre setting excellent appointments. Skilled callers have the trained ability to cut through red tape and obtain the attention of the relevant decision maker.

At Wesol Global our skills are in hunting relevant data and establishing our clients target market. Telephone contacts Wesol Global to qualify a selected proposal. The ratio of quality leads generated per hour is dependent upon a number of factors:

• Brand Awareness
• Product/Service offering
• USP
• Competitive analysis
• Correct target market and data to match

Each appointment setting campaign is unique. The staffs at Wesol Global are trained to think on their feet. They identify opportunities and collect valuable information whilst profiling business, measuring their appetite for client's products and services. At Wesol Global we are experts in reaching the correct decision maker and then ascertain the right balance of open and closed questions to probe and establish interests. Further specific questioning enables Wesol Global to gauge where the prospect is in the buying cycle. Upon completion of this specialist probing, Wesol Global transfer detailed leads to our client to enable them to initiate a dialogue with the potential customer

Telecom

• Brand Awareness
• Product/Service offering
• USP
• Competitive analysis
• Correct target market and data to match

Insurance

• Procuring the details of the correct decision maker for insurance
• Renewal Data Capture for Insurance for the company
• Company Information like no. of employees, annual turnover, no. of sites etc.
• Vital information about the insurance they use for the business, for example, insurance provider they use, type of insurance,

Market Research & Survey

Wesol Global offer worldwide telephone research and surveys to provide clients with quality information which can be used to conduct market analysis for strategic planning.

• Customer Satisfaction
• Monitoring Surveys
• Lifestyle Surveys
• Investment Property Surveys
• Mortgage Surveys

The effectiveness of any survey depends on the relevance of questions asked to the objective of the survey. There are other criteria which affect outcomes and these are always discussed with clients before Skyway Infotech undertakes a survey campaign. Our core value is to offer unparalleled delivery combined with transparent and affordable pricing. During the last four years Wesol Global have established a reputation in the industry for exc